Privacy Policy – QUESTORY SUPPLY

Who we are

At Questory Supply Sdn. Bhd. (“we”, “our”, “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Shipping & billing address
Payment details (processed securely by third-party payment providers)

Automatically Collected Information

IP address
Browser type
Device information
Pages visited & time spent on the website
Cookies (for website functionality & analytics)

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate regarding purchases or inquiries
Improve website performance and user experience
Provide customer support
Send promotional updates (only with your consent)
Prevent fraud and maintain website security

3. How We Protect Your Information

We implement strict security measures such as:

SSL encryption
Secure payment gateways
Access controls and data protection protocols

We do not store credit card information on our servers.

4. Sharing of Information

We may share your information with:

Shipping partners (for delivery)
Payment processors (for secure transactions)
IT/website service providers (for maintenance)

We never sell or rent your personal information to third parties.

5. Cookies

Cookies help us improve your browsing experience.
You may disable cookies via your browser settings, but some website functions may not work properly.

6. Your Rights

You have the right to:

Access your personal information
Request correction or update
Request deletion where applicable
Unsubscribe from marketing emails

7. Changes to This Policy

We may update this Privacy Policy from time to time.

8. Contact Us

For privacy-related questions:
📧 Email: questory.supply@outlook.com
📍 Company: QUESTORY SUPPLY SDN. BHD.